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The Final Entry Deadline is January 24th, 2025   ENTER NOW

FAQ

FAQ

ACCOUNT/REGISTRATION

Q. Why do I have to register for an account?
A. Registering creates an account for you to use throughout the awards process. You can use the account to submit entries, check the status of entries, order your awards and update your personal information at any time. You can register here. For more information on how this information is used, please review our Privacy Policy.

Q. How do I update my account information?
A. You can update your information by visiting your Account Profile.

ENTRIES

Q. In what category should I enter my work?
A. Please enter your work into the category or categories that you feel are most appropriate. Often there is more than one category that fits each entry. You can enter into more than one category.

Q. What if I can’t find a category that fits my work?
A. If you produce strong communication materials, we have a category to honor it. To find the best fit, start by reviewing the comprehensive list of our categories here–often there will be multiple categories where your work fits and we encourage you to apply to more than one. If you still need assistance finding the right home, our team is happy to help–email or call us at customerservice@communicatorawards.com or 212-675-4890.

Q. Can I enter the same piece in several different categories?
A. Many of our entries are entered into multiple categories. You may enter a piece in as many categories as are appropriate for each entry, and your entry will be reviewed separately for each category entered. Please note that the entry fee is due for each category entered.

Q. How many winners are there per category?
A. Jurors evaluate entries against a standard of merit, not against each other. As such, there is not a fixed number of winners per category, and some categories may have several winners, while others have none.

Q. How do I upload my entries later?
A. If you selected the option to “Upload Files Later” during the entry process, follow these steps to upload your work.

  • Log in to your account here.
  • Navigate to “View My Saved Entries,” then “Completed Orders”
  • For entries needing work submitted, click on the “Upload File” button.
  • Click “Select File” and choose the relevant file and click “Save.”
  1. I uploaded my entries. Do I still have to send them to you?
    A. If you uploaded a file for your entry, or your entry was a URL, you do not have to send anything else for that entry.

Q. I chose to send my files. Can I just upload them instead?
A. Yes! If you originally indicated you would mail your files, but would like to upload instead, you can do so from your Completed Entries. Simply login to your account, navigate to “View My Saved Entries,” then “Completed Orders.” Follow the prompts to Upload File. If you need to replace an already uploaded file, or would like to use a URL instead, please contact customerservice@communicatorawards.com for assistance.

Juror Review

Q. Who are the jurors?
A. The Communicator Awards are sanctioned and reviewed by the Academy of Interactive and Visual Arts (AIVA), an invitation-only body consisting of top-tier professionals from acclaimed brand and media, interactive, advertising, and marketing firms like McCann Worldgroup, Superfly, R/GA, American Express, Groove Jones, Metajive, Relevate Health, Sony, Digitas, Discovery Communications, and Netflix among many others.

To learn more about the AIVA please visit aiva.org.

Q. Can I get jurors’ comments about my piece?
A. Currently, we do not release detailed commentary or individual review scoring for entries. As the Communicator Awards is a large contest with thousands of entries annually, there are simply too many entries to be able to provide valuable and substantial feedback for each entry.

Q. When will I know if I’ve won?
A. Entrants will be notified of final results once review is completed. This is usually complete by late April or early May.

Q. Where can I find a list of winners?
A. All past winners are listed on our website. Simply click here to view our Winners Gallery.

Q. What is the Communicator Winners Gallery?
A. The Communicator Winners Gallery showcases the work of all winners of The Award of Excellence, as well as the Award of Distinction.

Winners are represented in the gallery using elements submitted during the entry process. If you are a winner, you may add additional Credits at any time by logging into your dashboard. If you would like to replace the gallery image for your winning piece, please email a new .jpg under 640px wide to customerservice@communicatorawards.com.

ORDERS

Q. How can I get additional award statuettes?
A. When entrants are notified that they have been chosen as winners, they will receive the appropriate instructions to purchase their acceptance awards. Each winner is able to order as many individual statuettes and certificates as they would like for clients, team members or anyone else who participated in the creation of the winning piece. To be sure only Communicator Winners are able to receive trophies, only your company (the company that entered the winning piece) can order an award. If a client wishes to order awards, they must coordinate with the entering company. Please contact us at customerservice@communicatorawards.com or 212-675-4890 if you have any questions.

Q. How long does it take to get my awards?
A. Each statuette and certificate is custom produced. We produce statuettes and certificates in the order in which they are received. Typically, statuettes will be shipped to you approximately six to eight weeks from the date that you pay for your order. Certificates will be shipped to you in approximately six weeks. Statuettes and Certificates will be shipped separately.

Q. Can I decide what information will appear on my statuettes and certificates?
A. Yes! Each item includes the Year and Competition name, and you may decide what else you would like engraved on your statuettes or printed on your certificates. For statuettes, you are limited to 4 lines with 26 characters per line including spaces. For certificates, you are limited to 4 lines with 30 characters per line, including spaces.

We often recommend using these lines to indicate the title of your winning work, the winning category, and the name(s) and/or title(s) of key contributors.

If you have a question that was not answered here please email us at customerservice@communicatorawards.com or call us at (212) 675-4890.

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