What does a typical day look like for you?
I now work in a hybrid model of in-office and remote work. In both cases, much of my day is spent meeting with different teams. This is because many of my projects involve working across multiple products and teams, as well as various job functions: business, design, engineering, and data. Then, based on what is agreed upon in the sessions, I create new design proposals.
What led you to your current work?
Science and technology are, of course, major drivers in solving the world’s problems. However, recent societal issues, such as economic disparity and political and social polarization, cannot be addressed by technology alone. Therefore, I wanted to work in the field of design to change people’s behavior and guide society as a whole toward better futures. I now work at JPMorgan Chase, where its customers include everyone. It is very rewarding for me to be involved there from a design standpoint.
What was your first job?
I majored in engineering in college and began my first career as an IT consultant. At that time, I was improving enterprise systems and maintaining databases, which were far removed from marketing and design. However, from a systems perspective, I learned how data was collected from customers and how it was stored in systems. This back-end knowledge remains useful in my current job for proposing feasible products and communication services.
How do you unwind from work mode?
I really enjoy going for walks. The smell of coffee as I pass by a café or the sound of stepping on the grass in the park after it rains—when I am aware of these things—I feel at home. Many things are digitalized these days, but actually seeing with my eyes and feeling the world with my five senses provide a great stimulus for my work.
